FAQ:
Why should I stay in a corporate apartment?
Corporate apartments are less expensive than a hotel stay,
with a one-bedroom furnished apartment starting at $66.50/day. Our
apartments have much more to offer than a hotel, with spacious floor
plans, fully equipped kitchens, full-size washer and dryer, and all
furniture, electronics, linens and house wares. In addition,
guests can enjoy all of the amenities each property has to offer,
including swimming pools, fitness centers and business centers. For
an extended stay, a corporate apartment offers all of the comforts
of home.
What is the minimum lease term?
3 days, however, stays for less than 30 days are subject to a higher daily rate and 17% hotel tax.
What if I don’t know how long I will
be staying?
We only require a one month lease, which is automatically
extended until we receive your 10 day notice to vacate. The month
can begin any day of the month. With the proper notice, you pay for
exactly the number of days that you stay.
What if I don’t have a car?
Many of our properties are located within walking
distance of shopping, and many people don’t bring a car. Some
of our apartments are on the Metro bus routes or near the city’s
light rail, which runs between the Texas Medical Center and downtown
Houston. Although some properties offer shuttle service to
the Texas Medical Center, in some cases we can provide you with taxi
vouchers to cover the cost of frequent trips back and forth. We
can also arrange for transportation to and from the airport if needed
and pick you up from your hotel to tour apartments. Feel free
to discuss your transportation needs with us.
What methods of payment are accepted?
Most major credit cards are accepted, or you may
pay with cash or a personal check.
Can the rent be billed to my company or insurance
agency?
Yes, we can direct bill your company or Homeowner’s
Insurance Company, which may require a letter of responsibility from
your company.
Can I bring my pet?
Each property has its own pet policy, but we can
match you with a property that will accept your pet. A pet
deposit is required.
Are the apartments equipped for the handicapped?
We have apartments with excellent handicapped access. If
special equipment is required (i.e. handrails, showerheads), the
maintenance departments will install the equipment if provided by
the resident. Most equipment can be purchased at American Medical
Equipment Company, located nearby at 1841 Old Spanish Trail.
Is maid service available?
Yes, for an additional charge. A weekly maid
service costs $40 for a one-bedroom, $55 for a two-bedroom and $70
for a three-bedroom apartment.
How far in advance should I make my reservation?
As soon as possible. We will reserve an apartment
for you with a signed contract, which can be done by fax or e-mail.
We can discuss the location of the apartment approximately 2 weeks
from your arrival date. Payment is not required until the day you
move in.
What if my needs change during my course of
stay?
We allow our customers to move to a smaller or larger
apartment, and the rent is prorated between the two apartments. We
can also add a sleeper sofa or change bed sizes.
Can you accommodate immediate move-ins?
We almost always have an apartment available for
immediate move-in.
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